Contact Us

We're here to help! If you have problems please do not hesitate to contact us.

-Email: service@rachelsilk.ca. Any questions, reply within 24 hours.

-Online Chat: Click “Ask An Expert” under every product, submit a ticket we will follow up with you via email within 24 hours.

-Phone: (505) 375-0136 (9:00am-5:00pm PDT, Monday to Friday). As a precautionary health measure for our support specialists in light of COVID-19, the phone service is not available until further notice. We apologize for any inconvenience this may cause and appreciate your patience. Please contact us via Email: service@rachelsilk.ca.

Our Location

We sell online all over the world but we do not have any physical store.